Care and Maintenance of Epoxy Tumblers

Congratulations on your exquisite epoxy tumbler from Crystal Dragonfly Designs! To ensure that your tumbler retains its beauty and durability for years to come, follow these simple care and maintenance guidelines:

1. Hand Wash Only: Hand wash your epoxy tumbler with mild soap and lukewarm water. Avoid using harsh abrasives or putting it in the dishwasher, as these can damage the epoxy coating and design.

2. Avoid Extreme Temperatures: Extreme temperatures can affect the epoxy and adhesives used in the tumbler's design. Avoid exposing your tumbler to direct sunlight, excessive heat, or freezing temperatures.

3. Gentle Cleaning: Use a soft sponge or cloth to clean your tumbler. Do not use abrasive materials, scrub brushes, or rough scouring pads, as these can scratch or damage the epoxy surface.

4. Avoid Soaking: Do not soak your epoxy tumbler for prolonged periods. Extended exposure to water may compromise the adhesive and design.

5. Be Mindful of Impact: While epoxy is resilient, it's best to avoid dropping or bumping your tumbler, as this can potentially chip or crack the epoxy layer.

6. Storage: Store your tumbler in a dry, cool place away from direct sunlight and extreme temperatures. Use a soft cloth or pouch to protect the surface from scratches.

7. Avoid Harsh Chemicals: Refrain from using harsh chemicals, bleach, or abrasive cleaners on your tumbler, as they can damage the epoxy and degrade its appearance.

8. Personalized Designs: If your tumbler features a personalized design, treat it with extra care to preserve the integrity of the artwork.

Remember, each epoxy tumbler fromCrystal Dragonfly Designs is meticulously crafted to be a functional work of art. With proper care, your tumbler will continue to bring joy and delight to your everyday moments.

If you have any questions about care or maintenance, feel free to contact our customer care team at crystaldragonflydesigns. We're here to ensure your tumbler remains a cherished possession for years to come.

Thank you for choosing Crystal Dragonfly Designs!

PRIVACY & SAFETY

At [Your Business Name], we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and services.

Information We Collect

We may collect personal information, such as your name, email address, shipping address, and payment details, when you make a purchase or interact with our website. Additionally, we may collect non-personal information, such as browser type, device information, and website usage statistics, to enhance your browsing experience.

How We Use Your Information

We use your personal information to process orders, provide customer support, communicate with you about products and promotions, and improve our services. We may also use non-personal information for analytical purposes to enhance our website's functionality and user experience.

Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders. These partners are required to maintain the confidentiality of your information.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and collect information about how you interact with our site. You can modify your browser settings to control or disable cookies, but this may impact your ability to use some features of our website.

Your Choices

You can update, correct, or delete your personal information by contacting us at [contact email/phone number]. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the email.

Security Measures

We implement appropriate security measures to protect your information from unauthorized access and misuse. However, please understand that no data transmission over the internet is completely secure, and we cannot guarantee the security of information transmitted to our website.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with their information, please contact us, and we will promptly delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

For further information about our privacy practices or to exercise your rights, please contact our Data Protection Officer at [contact email/phone number].

Thank you for entrusting [Your Business Name] with your personal information.

Disclaimer

Before completing your purchase of our beautifully crafted tumblers, we want to ensure you have all the information you need. Please take a moment to review the following disclaimers: Handmade Nature: Our tumblers are meticulously handcrafted, and each piece is unique. Due to the handmade nature of our products, slight variations in design, color, and texture may occur. These variations are a testament to the artisanal craftsmanship that goes into each tumbler. Care Instructions: Please carefully follow the care instructions provided with your tumbler to ensure its longevity. Improper care, such as exposure to extreme temperatures or harsh cleaning agents, may affect the appearance and durability of the tumbler. Custom Designs: If you've chosen a custom-designed tumbler, please note that design placement and size may vary slightly from the visual representation due to the curvature of the tumbler. We make every effort to accurately represent custom designs. Colors: While we make every effort to display the colors of our tumblers accurately, colors may appear slightly different on your screen due to variations in monitor settings and lighting conditions. Temperature Limitations: Some tumbler designs have temperature limitations. Please refer to the product description for specific guidelines on whether the tumbler is suitable for hot or cold beverages. Decoration Technique: The designs on our tumblers are created using a [specific technique], and they are sealed with a protective coating. While durable, excessive abrasion or impact may affect the design. Limited Warranty: Our tumblers are covered by a limited warranty against defects in materials and craftsmanship. Please refer to our Warranty Information for details on coverage and exclusions. By proceeding with your purchase, you acknowledge that you have read and understood these disclaimers. If you have any questions or concerns, please don't hesitate to contact our customer support team at crystaldragonflydesigns@gmail.com . Thank you for choosing Crystal Dragonfly Designs. We appreciate your trust in our products.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments